Before contacting our team, we invite you to consult our frequently asked questions to quickly find answers to your questions.
Questions fréquentes
I am in Norway, Greece, Portugal, Morocco, etc., and I am no longer receiving anything.
Reception depends on two main factors: The coverage area of the satellite used (each satellite has its own broadcast area) and the size of your antenna. Near the edge of the coverage area, even a few hundred metres can make a difference. Remember that the further north you go, the more the antenna needs to be tilted, which may cause it to point towards the roof of the vehicle. If necessary, turn the vehicle to obtain a clear view to the south.
See the link below for more information:
What are the satellite coverage areas?
Find the details here:
Is it possible to receive television via the internet without an antenna?
Yes, but it’s still only a backup solution. Without Wi-Fi, you’ll need at least stable 4G coverage, sufficient bandwidth, and a suitable data plan. In addition, your battery life is a key factor. These conditions limit the use of your smartphone as a replacement for television.
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